Frequently Asked Questions

We currently deliver to Timișoara and surrounding areas within a 30-kilometer radius. If you're unsure whether your address is covered, please contact us at +40 380 430 832 or email [email protected] and we'll confirm delivery availability for your location.

Absolutely. Our balanced daily menus are designed to accommodate various dietary needs including vegetarian, vegan, gluten-free, and dairy-free options. When placing your order, simply indicate your preferences and allergies. Our nutritionists will work with you to create a personalized meal plan that fits your calorie goals and dietary requirements.

All our healthy meals are prepared fresh in our professional kitchen using high-quality, locally-sourced ingredients. Each meal is carefully portion-controlled to match your calorie targets and packaged in eco-friendly, recyclable containers. We maintain strict food safety standards throughout the preparation and packaging process.

Our meal kit service delivers fresh meals that stay refrigerated. Most meals remain fresh for 4-5 days when stored properly in your refrigerator. We recommend consuming meals within 2-3 days of delivery for optimal taste and nutritional quality. If you prefer longer storage, many of our meals can be frozen for up to 3 months.

Our calorie-controlled set meals are designed to support your wellness journey by removing the guesswork from portion control and nutrition. Each meal is balanced with appropriate proteins, healthy fats, and complex carbohydrates to keep you satisfied while supporting your health goals. By ordering healthy meals with predictable nutrition, you can focus on consistency rather than meal planning stress.

Yes, you have complete flexibility with your meal plan. You can pause your delivery for any period or cancel your subscription anytime without penalties. We also allow you to adjust your order size or meal selections each week. Contact our customer support team at +40 380 430 832 or [email protected] to make any changes.

Customer satisfaction is our priority. If you're not happy with any meal, please reach out immediately. We'll either prepare a replacement meal or adjust your future orders based on your feedback. We aim to understand your preferences and ensure each meal delivery meets your expectations for both taste and nutrition.

Our balanced daily menu includes options for all meals throughout the day. You can select from breakfast options like protein pancakes and Greek yogurt bowls, lunch choices such as grilled chicken with vegetables, and dinner selections featuring lean proteins with whole grains. Each meal is crafted to fit your daily calorie targets across multiple servings.

Each meal in our order healthy meals service is analyzed using professional nutritional software and verified by our certified nutritionists. We provide detailed breakdowns of calories, protein, carbohydrates, fats, fiber, and key micronutrients. This transparency helps you understand exactly what you're consuming and how it aligns with your health goals.

Absolutely. Our healthy meal delivery service allows you to mix and match different calorie levels or meal types within a single order. Whether you need 1,500-calorie meals one week and 2,000-calorie meals the next, or want to combine vegetarian and protein-focused options, our meal kit service is fully customizable to your preferences.

Once you place your order, you'll receive email confirmation with tracking details. We deliver on scheduled days each week, and you'll be notified when your meals are on their way. Our delivery windows are typically morning or early afternoon to ensure your meals arrive fresh and properly refrigerated.